On my work trip, i decided to go for a wax. Found their Groupon and went in as a walk-in. Lehlani at the front desk was very nice and professional. Dionica was my esthetician to service me. She was friendly, polite, and explained each step as she serviced my Brazilian and talked with me the entire time. Made the experience relaxing. I wish she was in South Florida, I would be a regular!