La Quinta Inn & Suites by Wyndham Ankeny IA - Des Moines IA

Great stay and friendly staff We have stayed at many LQ's through the years, as we have been Wyndham Rewards Members and before that we were LQ Member since about 1981. Ankeny LQ staff is very helpful and friendly. After we made the reservation, we ended up bringing our son's Support Cat with us as he had weekend US Army training. That meant we had to pay $25.00 for a pet in the room for one night. This cat was kept in a cage and did not damage anything. We think that was a little high price for bringing a Support Cat.

Nice Hotel horrible bed Room 103 was a bit dirty with little flat bugs that we called Rollie poles as kids. Cobwebs in corners. The bed had a huge deep impression in it which should have been replaced a long time ago! Other than that the hotel was clean and the breakfast was very good!

Not a pet friendly hotel I will never stay here again. We live in Ankeny and were displaced from our home due to flooding in our house from bad storms and we have a small dog who is well behaved. Things were fine until breakfast the next morning. You have an incredibly rude old woman working in your breakfast area. My husband took our dog on a leash into fix himself a plate of food and was scolded. Then as we ate our dog briefly put his paws on the table. She scolded us again. The problem I have is if we did something wrong, you are in the Hospitality business where you should be pleasant. Had she nicely come over and said, can you please keep your dog off the table. That would have been totally acceptable. Also put a damn sign up if there should be no pets aloud in the food area. How are we to know they can’t go in there. Then when we checked out I complained about our treatment and the gal checking me out said nothing and gave me the bill. No apology, nothing. She just blatantly ignored what I said. You missed out on two more nights of us staying as we went elsewhere.

No Towels not good Disappointed in service at this hotel. We spent the day outside come back to the room and towels not changed out. When I went to exchange towels was told they did not have any and have not had any to trade out. Informed until maid service would be back in morning and the washers run. I was surprised the night front desk person was not doing laundry if you are out of towels. Routinely stay at hotels and the night staff is washing, drying and folding towels. Sounds like they do not have enough towels for all the rooms as several people were needing to exchange towels.

Comfy, Clean and Convenient Staff were warm and friendly. The beds were comfy and room very clean. Great breakfast of scrambled eggs, sausage, diced potatoes and make your own waffle. Oatmeal, bagels and other continental items all well-maintained by a staff member. I would recommend a slip resistant rug outside the pool area. A baseball team and families were using the pool and the dining area tracking water in the walkway to the elevator. Kids will be kids, but safety first!:)