Hawthorn Extended Stay by Wyndham Ardmore

Great for Pets but Dirty Walls/Broken Features Great for pets and the staff is nice. However, there were many stains on the two walls by the bed. We didn't need to uae the dishwasher but noticed it was broken, dirty and wouldn't close. The blinds on the window didn't work (we had to make-shift a covering for the bottom portion of the window).

Gross The room was filthy and smelled of cigarettes. The floor was sticky with soda. Everywhere we looked was grimy and covered in dirt. We immediately left. The front desk folks were nice. But the stayed of the hotel was disgusting. Perhaps the full hotels because of the recent tornadoes have degraded the upkeep

Visit with kids Arrived for check-in at 3:45pm. Two ladies were talking down the hall as I waited to get checked in. Finally, I overhear a lady say, "There is someone waiting out front." The hotel guest had been talking to the front desk employee. She seemed upset to have been interrupted. Simply stated," You have a reservation?"; no greeting of any sort. Stayed on 2nd floor. Hallway smelled like cigarette smoke. Upon arriving in the room, we have 3 towels for 4 people checking in and no hand soap. The toilet paper holder went loose once I pulled for paper. No pot or pan in the kitchenette. I had brought one and made it work, but i thought there would be at least one The beds are not comfortable. The pool needed chemicals, so it was closed. Rervation for 2 nights, so asked when it would be open. Employee wasn't sure when it would be opened. Breakfast was good with plenty of options. Staff member was present refilling as needed. I'm not sure why she was putting small refills at a time, but she was on top of it. There were a few people without shoes at the breakfast area. I'm not used to seeing that. Hallway had big dumpsters full of linens and towels on the first floor in the hall towards the pool exit. I'm not sure if it's common or if it's because the pool is closed; I just didn't find it appealing or professional. Yes, it needs to get done, but don't have them sitting during the day. Overall, we made it work but wouldn't stay again.

Hawthorne Extended Stay SO Fortunate To Have This Staff Running This Hotel The manager, Dawnia is so friendly kind and helpful as well as Xiomara who works front desk. The rooms are always clean, the staff is always so helpful. They always try to honor request for first floor as we are elderly couple traveling we appreciate so much. Xiomara searched hotel to find cart for us that my husband could use to carry in our clothes. My husband and I are birdwatchers and we have traveled frequently through the years and stayed at many hotels. This is by far the very best hotel experience and cleanest consistently and friendliest hotel we have stayed in. Hawthorn Suites by Wyndham Ardmore is most fortunate to have this Staff with excellent skills in every way. Travelers driving along busy I-35 have a great option in selecting this hotel.

Thank you, Wyndham! Great stay at the Hawthorn Suites. Pet friendly, great staff and comfy beds. Nice area with great outdoor lighting at nights. Slept well and hot breakfast in the morning!