Holiday Inn Express Hotel & Suites Cleburne by IHG

Smelled like Marijuana Not a very nice Holiday Inn Express. The hallway smelled of Marijuana. Our room smelled of damp mildew. The toilet had issues flushing. The AC was extremely noisy. The employees were fine. Beginning to think I should trade my IHG membership for a Marriott one.

Sad to say, I won't go back. I have stayed at this location on three different occasions and this is the worst. Very clean and comfortable. The female front desk staff were very good. The males never looked up. The housekeepers definitely need to be trained. I was there for 18 days and never got the same service twice. My room was only cleaned once and my towels etc in the bathroom were hit and miss whether I received clean ones. I was overcharged four days of my stay.

Nice place to stay Very clean and comfortable. The staff were very good. The breakfasts were stocked and fresh every day. If you can stay on an upper floor it would be good because the bottom rooms are a bit noisy but it is because of the upper people not the hotel itself.

5 Stars! This hotel was spotless, I don’t think I have ever stayed at a hotel this clean! The beds and pillows were VERY comfortable. Wide selection of food for breakfast. Friendly staff! Keep up the good work Holiday Inn! A+++

Good, but not. I don't know how to write this review because most of our experience was very good. We were only there for one night on a last minute trip to meet a family member. We booked the suite because we would have guests for a few hours and wanted a seating area. The room was larger than a regular hotel room, but a bit small as suites go. The staff was great. The breakfast was excellent as hotel breakfasts go, with many choices. The beds and sheets were clean and comfortable, the bathroom was clean, the surfaces of the furniture was clean, but the floor...the floor was not clean. The bathroom floor looked like it was only mopped in front of the toilet and tub. There were visible spill stains on the tile under the lavatory and it just looked a bit grungy, as if it had not been damp mopped in awhile. The carpet was pretty stained and dirty, as well, and needed a good cleaning. Ceiling fan and window also looked in need of cleaning. The sink area by the coffee pot was not wiped down a dead fruit fly laying there. The fruit fly was no problem, but it told me it hadn't been wiped down. At the price we paid for the room, which was a bit high, but a situation where we had no choice, I expected it to be clean. It doesn't have to be white-glove clean, but clean. Would I stay again? I don't know. It has a nice little fenced area with a basketball goal for the kids, a mini putt-putt golf green with golf clubs, and indoor pool and sauna. The pool water was milky - which is usually just pool chemicals being out of balance. The location seemed to be a safe area and it was quiet. Aldi's is just a few minutes up the road. That said, I've paid a lot less and stayed in much cleaner rooms. I don't care what a room looks like, as long as it's safe and clean. This room just looked like whomever cleaned it just hit the high spots and left the rest. The dust on the legs of the swivel chair has accumulated over a good bit of time.