DoubleTree by Hilton Collinsville - St. Louis

Collinsville, Illinois United States of America

DoubleTree by Hilton Collinsville - St. Louis
4
Availability
hawkfarms
4 years ago
Bad AC and Attitude AC didn’t work. Requested a new room. They tried to fix it unsuccessfully. Requested a new room again and was told the problem was fixed. Hard to sleep in a 79 degree room with no fan. Stayed one night, then went to the Hampton.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at DoubleTree by Hilton Collinsville - St. Louis in Collinsville (Eastport), you'll be a 1-minute drive from Gateway Conference Center and 9 minutes from Cahokia Mounds State Historic Site. This hotel is 10.9 mi (17.6 km) from Casino Queen and 11.6 mi (18.7 km) from Horseshoe St. Louis Casino.

Rooms
Make yourself at home in one of the 236 guestrooms featuring MP3 docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at Porters Steakhouse, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
mylove41
|1 review
Horrible The bed had brown stains that look like coffee on the side of bed … it squeak horribly when we were trying to get comfortable or getting up to use rest room … bathtub slow draining which caused us to be in standing water while showering … no microwave in room and was told they are by request only … we requested one and was then told after we waited a while and my husband went to check on one … oh we don’t have any ????????????
hawkfarms
|1 review
Bad AC and Attitude AC didn’t work. Requested a new room. They tried to fix it unsuccessfully. Requested a new room again and was told the problem was fixed. Hard to sleep in a 79 degree room with no fan. Stayed one night, then went to the Hampton.
aholl17
|1 review
Awful!!! Go somewhere else Dirty room and bathroom. Poor customer service and unwillingness to try and make stay better. Air conditioning did not work in our first room and had to switch rooms. Dirty walls in pool. Broken bed. No house keeping when it was requested. Awful experience. Will not stay with this hotel chain again.
debiagray
|1 review
Letdown Bad hotel overall mold everywhere, stains on carpet, mattresses, sheets, bedding, restaurants closed, smelled like pot, bathroom was dirty and shower disgusting. Phone in room didn’t work and they never replaced it and the bathroom light switch kept arcing like it was going to catch on fire and they didn’t even have new switches to replace it with and had to order them
kwright82
|1 review
Looks good from the lobby- terrible rooms The room was completely dirty. The counters were all sticky. Crumbs all over the table that looks like hadn’t been cleaned or wiped in months. The sofa/sofa bed had food, crumbs, hair and hair ties all in it. There was no extra sheets or bedding in room for the sofa sleeper, we had to call and get them. The bathroom had hair all over the floor, toilet paper holder was falling off. No extra toilet paper in the room. Shower water was either freezing or burning no in-between. Our AC was not working we had to call down to get that fixed. No breakfast or in room service even though their guest book states it. Pool area needed disinfectant on the decking.

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