Comfort Suites Cumming-Atlanta near Northside Hospital Forsyth

Bad room bad service We stay at the Comfort Suites on 4/28 and check out on the morning of 4/29 the breakfast bar was cold and there was all kind of noise all night. We told them about all of this the morning we check out. We got our credit cards statements today and they charge us $250.dollars for smoking in the room I call them and told them we don’t smoke. They told me that we smoke in the room the day that we check out I told them that we don’t smoke and they said they know we smoke in the rooms and at what time we did it . I ask them now do they know this and was told that they got their way. Don’t trust the people and don’t use there Hotels you will get rip off.

Outrageous Pet fee!! The ‘pet’ fee was atrocious! First I was told $15 per pet per day, but when booked it was $35 per pet per day!! Outrageous!! For what exactly? The outlet in the bathroom didn’t work, the sink stopper wouldn’t come back out after rinsing out something. i couldn’t figure out how to get the alarm clock to work. The room phone didn’t work.. The toilet was very old and low to the ground and it clogged up and I had to plunge it. The front desk clerk, Ashley was wonderful!! The breakfast was very good. Different everyday. Handy to the hospital! Needs some work done to bring up to the standard of other hotels in the area.

Just passing through. Always looking for a good Choice hotel. This was it. Large room, very hot water in a 2 person shower. Full hot breakfast. Comfy bed. Location near to any kind of shopping or restaurants. Friendly staff. Clean and quiet. Easy access. Cookies and coffee available.

Eat breakfast elsewhere We had a clean room and a good night's sleep, and were glad that Comfort Suites is pet friendly since we often have to travel with our small dogs. On the down side, there was some frustration at check-in. We'd specified we needed early check-in at noon due to needing to attend a funeral. We verified two separate times by phone that this would be available to us, but at arrival the desk attendant said this was not possible and we'd have to come back at 3pm. Fortunately I had noted who I talked with and after some tension between us she apologized for the miscommunication and found a room that was a bit different from what was requested but it worked out fine. We also interacted with a different individual, Angela, a couple of times and she was very sweet and helpful and also helped us with the TV setup. If you are planning on the complimentary breakfast we do not recommend it unless you are ok with just standard grocery items like cereal, yogurt and fresh fruit. The hot bar was the absolute worst we've ever had. The eggs were inedible..like tasteless rubber. The sausage links and potatoes were not any better and all of the food was lukewarm. My husband will eat about anything but after a bite or two we both dumped our entire plates of food into the garbage - it was that bad. After a bowl of cereal we grabbed a couple of fresh oranges and left.

Excellent Recommendation Stay was 1 nite to be in close proximity to nearby Surgey Center. Excellent Recommendation Inn was recommended by the nearby Surgery Center (4 was very clean; linens soft, comfortable, and inviting. The room was near the elevator and ice machine- no noise from either. Hot water and water pressure was excellent. Staff were very friendly and hospitable . The bad reviews concerned us, and we were a bit skeptical: however, not a one was valid. I want to believe they were from another place. I will recommend this location