Hampton Inn & Suites Destin

Great Location but won’t be back Great location and staff! Beach and The Track are walking distance!! Breakfast was good, seating area not cleaned often enough for continuous guest flow. Hotel overall was OK. I didn’t feel like the room was clean/sanitary. Several surfaces were dirty/stained, especially doors. Mold spots on bathroom ceiling and less than clean surface under soap holders in shower/tub. Air vents were dusty and so were the lamps. Front desk staff weren’t keen to speak unless approached… into their phones. Expected a bit more hospitality. Hallways had odor and rugs were dirty/not vacuumed (i.e. popcorn remained in same spot next door for over 1 day). Expected a bit more from this Hilton after staying here without complaint many years ago.

Girls family vaca We were there during micro soft shut down and they handled things to the best of their ability. They were only able to provide one room key and when we left ours behind in our room they were there quickly to let us in I do not have any complaints. Daverne made check out so easy without any problem!

Icky, dirty place Do not be fooled by the overall 4.5 star rating. I can't believe that Hilton Corporate has let this hotel exist in the current condition. We booked this hotel for a milestone celebration with family because of the rating and the location. The location I must say is great proximity the beach, attractions and restaurants, but that is where it ends. Unfortunately, we were locked in due to moving our entire party with no availability at another hotel. I rejected out first room to get a second room. It was "clean", however very antiquated and used. I actually went to the store and bought my own Clorox wipes and shower cleaner. The shower had mildew coming through the cracked caulk. Our room was never cleaned the entire 7 night stay nor towels delivered, or trash picked up. The glass doors in the entry ways were never cleaned the whole time we were there (dirty when we got there). I could go on and on but I'm sure my point it made. Oh and...our rooms were over $400 per night, absolutely insane for what you get. I can understand the hotel being outdated but DIRTY..that's another thing.

Poor quality of a Hilton owned property There was no one at front desk for literally 15 minutes for someone to check us in. The room was clean. The hallways had trash all in it the entire week we were there. The doors to the rooms are so nasty. They have fingerprints and just crud on them. When going back to the front desk for beach towels which seldom had. No one would be at the desk AGAIN. Our room was only cleaned twice out of a weeks stay. They only provide enough towels for 2 people for one shower. So u always are behind on ur towels having to go get more. The breakfast was ok. They only had basically 2 proteins. Eggs and sausage. And there was never anywhere to sit no matter what time u went. With this being a Hilton and being a Hilton owned property we were very disappointed Even the elevators were nasty. We were told that since we did not use our points when making the reservation (which we did, that’s why we made it online ). She told us we could not use them. We ask if she or we could call and get it redone and she said no. None of the perk lil paks were offered at front desk. It needs some attention seriously. We were just really surprised by the quality of this hotel. Oh and when they did clean she come in and ask what did we want done , I said “the room cleaned” she said “like what” and I’m thinking it’s your job, do u not know what to clean. She made the bed, vacuumed, put in towels. Did not clean shower or toilet or anything. We took our trash out all the time by ourselves. And kept towels thrown out by the door. Apparently everyone else did also. The hallways were filled with wet towels. The pool had so much sand in it u would think ur in the ocean. It was only CLEANED once while we were there. No smell of chlorine.

Not up to the Hampton Inn standard My husband and I stayed here for a long weekend in Destin. It is in a good location, across the street from Destin's beautiful beaches. But this Hampton wasn't up to their usual standard. It is approaching run down, with dirty carpets, our shower was not clean, broken towel rack, empty dispensers, and an overall run down bathroom. Breakfast was frequently out of items that did not get replaced and the doors were closed very promptly at 9am on Friday, 10am on Sat/Sun. People were still inside the food area trying to get something to eat from the few remaining items and the doors were closed with them inside. We wouldn't stay here again.