Holiday Inn Express Durham by IHG

Durham, North Carolina United States of America

Holiday Inn Express Durham by IHG
4
Availability
MichiganDirector
1 year ago
A very pleasant surprise! I had read some pretty unfavorable reviews on this property, but it still sounded worth trying and I am pleased to say it was a great stay! The front desk night manager Neerag was friendly, helpful and kind. And all of the staff we encountered were as well. This hotel was clean, well kept, had a the traditional HI Express breakfast that was nice,and hot. Tho I didn't use the pool or exercise room, I stopped by and they both looked great. It was quiet, the AC worked just right (room 322), and maid service was perfect. This was a great find, well priced, and I'd stay again. Thank you!

Amenities

Pool - Outdoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Holiday Inn Express Durham by IHG, you'll be centrally located in Durham, within a 5-minute drive of Duke University and Duke University Hospital. This hotel is 10.3 mi (16.6 km) from Research Triangle Park and 11.7 mi (18.8 km) from University of North Carolina.

Rooms
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
MichiganDirector
|1 review
A very pleasant surprise! I had read some pretty unfavorable reviews on this property, but it still sounded worth trying and I am pleased to say it was a great stay! The front desk night manager Neerag was friendly, helpful and kind. And all of the staff we encountered were as well. This hotel was clean, well kept, had a the traditional HI Express breakfast that was nice,and hot. Tho I didn't use the pool or exercise room, I stopped by and they both looked great. It was quiet, the AC worked just right (room 322), and maid service was perfect. This was a great find, well priced, and I'd stay again. Thank you!
Hunter S
|1 review
Majorly disappointed. First room we got the tv didn’t work, they gave us keys to two rooms to see if everything worked, first room smelt like something died, so we picked the second room. The door had issues, so we had to basically push our entire body into the door to get it to close. The entire night our phone in the room was ringing, brought it to the front desk’s attention. The guy told us we need to get right with god, and that our god wasn’t correct and we need to follow jesus christ. Religion has no place being in the workplace, especially talking to a customer. Would not stay here again. Good breakfast tho.
Jenny S
|1 review
Nice location, terrible outdoor pool. Hotel location is very convenient. Room was nice and clean. Outdoor pool was disgusting. It was green with brown debris floating in it. It was marketed as a sparkling outdoor pool. It was not! We were so disappointed as it was supposed to be a cool off after a hot day of activities.
kerolos B
|1 review
Happy to stay there and wish could go back. The hotel is great and the staff members are amazing and polite. Management group they are so flexible and they will do whatever they can to accommodate the needs of the guests. Highly recommended.
Alicia D
|1 review
Don’t Do It!!! I called ahead to see if I could check in a little early (1:30). I was told I could, but I would be charged $40. I thought that was Ridiculous! I asked why because I have checked in early at other HIX and this has never been the case. I then asked that if I don’t check in, could I still use the pool. Nope! Something about insurance, Blah, blah, blah. Once I get my room, I immediately realize the toilet doesn’t flush. I go to the room phone to call the front desk and the Phone isn’t working! I had to change rooms. I finally get to the pool only to find that it’s FILTHY!!! Bugs everywhere! I know I’m not an employee, but I looked for a skimmer and there wasn’t one. I would NOT recommend this “hotel”. The WORST Holiday Inn Express I have ever experienced!!! It is independently owned. Horrible!!! The only reason I give 1 star is because the front desk was friendly.

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