Spark by Hilton Eden Prairie

Ok stay for the price Hotel was being remodeled, the room we were in was one of the newly remodeled ones so very clean and comfortable. Breakfast was kind of blah, sausage and eggs. Every day, coffee was completely gone by 8 AM Monday morning leaving us to have to stop at the gas station when we hit the road. Freezer in the room did not work. We tried to chill ice packs and small bottles of water and they just got cold like in the fridge.

Not the greatest experience!! I have stayed at many Best Westerns in the past and always had a decent experience, but this was my first poor experience that was bad enough that I wanted to write a review which I usually don't do. Location: If you need to be in Eden Prairie this is a wonderful location. Takes about 20 minutes and $25 + tip if you are taking an Uber/Lyft. It is located across from a Target and a gas station with a convenience store and close to a big mall. Right next door is Cub Foods (grocery store chain). On the other side of the parking lot is a SmashBurger and a lot of other places to eat within walking distance. Room: The room was nice. Felt a little cramped if you are looking for a working space, but otherwise it was a nice, clean, and comfortable room. The room I was assigned had a broken AC that was blowing very humid air and created a pretty bad smell (like old pet pee on the carpet). I asked the front desk for a room change and they said it needed a manager's approval who will not be available until next day. The next day I asked a different person at the desk who took one whiff of the room and changed the room immediately with no approval required from anyone else. Breakfast: The breakfast was pre-made fried egg patties (the kinds used at fast food places for breakfast sandwiches) which were dry at the edges. It was so gross that I spit it out on the first bite. They also had bacon and sausage in hot trays. The bagels and muffins tasted stale, and the only fruit was days old oranges. They also had some yogurt and a waffle machine, but I didn't see anything that you can use to make waffles. On the second day they did not even have bread for toast. I ended up eating at a cafe during my entire stay there. Internet: I was trying to work but the internet was flaky and consistently dropped every 5-8 minutes at all times of the day. Little things: While these do not affect the stay, they do change your experience. The first room I was in the faucet in the bath tub was loose and shower head didn't let me change the settings. One of the cupboard doors won't hold so it stayed open. The second room was put together much better but the bath tub won't drain after the shower so I had to hold it open so the tub will drain. They are going through some face lift on the exterior. Hopefully, they will update inside too but I cannot recommend this place in it current state.

Terrible experience. Racist staff! Will never stay at Best Western Inn again. Terrible service. Racist place. Unless you are "White," stay away at all cost. Spend a little more and stay somewhere else! Stayed for a week. Housekeeping forgot to clean the room twice. Front desks said the cleaners don't understand English and must have forgot the blue sign meant they had to clean the room. The pillows smelt musty so I had to get disinfectant sprays. Worst vacation spot to spend with family. Again stay away from this crappy place.

Best Western, more like Okay Western.. Cons- - Extremely slow drain in the bath-tub. After 30 seconds I'd be standing in about 2 inches of back water. _ - No Safe in the room. -Night Stand digital clock was dead. -No stationary to write on. Plus+ +Rooms were clean +Swimming pool & sauna were clean and temps were perfect for both. Nice way to unwind after a full day of traveling. +Great location with restaurants & stores within walking distance. +Decent Continental Breakfast +Decent Wifi

Quiet and inexpensive Rate was very good for my stay, room was nice and clean and quiet. Breakfast was good, not a lot of options but still good. Location was perfect. Friendly staff.