Worst place to stay! Worst place to stay! Broken phone, tv remote, beds, table, floor in entry of room, floor in pool broken spots sharp edges, water stains and mold on wall and ceiling, rust in bathroom, toilet seat lose, no room service, doesn’t clean room daily only once a week had to go to front desk to get clean towels and soaps! I will never stay here again or recommend to anyone!!

Warning, Alert Do not book this place Very very very very bad hotel. I booked it because I wanted to be closer to a place where we had an event for 3 days. We booked for 3 nights- arrived there on Sunday 14th July- My wife had warned me about the bad reviews and I didn’t listen because I wanted to drive less (my worst mistake, I apologized to my wife and kids) We were in room 121 - Old crappy washroom - broken holders. The carpet was moist and the room had fungus/mold smell. We had to only come back to the hotel for the night and we were concerned about our refund so we compromised. Next day Monday we stayed outside all day and in the evening there was a Tornado which caused power outage in the area. We thought the hotel would have backup power (Ramada by Wyndham) at least has the name of the brand. We came back to the pitch black darkness and upon asking the receptionist he said the power is out in the whole area. We could imagine but don’t you have a back up power? Upon which he said my phone is also dead so I can’t even call and confirm when the power will be back. By 12:30 AM we were fed up with this back and forth. My kids were literally scared of staying in this scary place so we checked out and being courteous told the receptionist we can’t stay here. We found another hotel by 3 AM at night (consider the rain and tornado warning still there and I am with my wife and kids on the road) Then we emailed the Jessica (apparently manager) who was not present at the time this all happened. We asked for the 2 nights return/refund explaining the reason. She had the audacity to send us a voucher for one day _ I am astonished why she would think we will come back and stay in this hotel again? We had booked through Expedia so we reached out to them as well to get the refund and asked no compensation for our loss of the whole night and higher payments to the other hotel. Jessica and management from Ramada did not refund our money. I can’t imagine how someone can be in hospitality business with such bad attitude and no courtesy. If you read so far then - Save your self and dont pay them for your stay. If you skipped all my bad experience - just remember do not BOOK it alarm _ _ _ Listen to your wife and kids. Specially when it is not even cheaper than any other good hotels around. Please I request you to not get trapped __ _ Oh also- It is highly unsafe , the entrance doors at the back are always unlocked and accessible. _

Awesome staffs awaits you We surely did enjoyed our stay, the cleanliness, and professionalism of the staffs. I love how Ramada treats its staff members-it truly reflect the company’s quality and how happy the staffs are. One great thing about this Hotel, it’s especially the big free breakfast, huge variety to choose from with good tasting coffee to start your day. I call it Humanitarian breakfast due to "no other hotels can match our priceless stay and experience. Thank You, Ramada Glendale Heights/Lombard…you are simply the best and amazing!

Great stay Hotel rooms needs a bit of revamping but clean and comfortable. the staff is wonderful. Breakfast does not leave you wanting.

Property Need Major Upgrades This property was NASTY. The outside was a major turn off and the inside was even worst. Family wedding. I checked in and went to the room and was back at the front desk asking for my money back. I drove back home 2 hours. This property almost look abandoned