Country Inn & Suites by Radisson, Goodlettsville, TN

Items and money disappeared. Unfortunately I had money and items that disappeared out of our room. I spoke with manager Amber that was not concerned. I see her name mentioned on other ratings as well. This is the first rating I have ever done. The end of our conversation I told her I would pray for them and I sure will. Those things did not just disappear on their own.

Keep Driving… Hoped to make it to the east side of Nashville while on a road trip. This place had good reviews and we didn’t know anything about Goodletsville. Looking at a Google map in a dark moving car this seemed like a great location, close to the interstate and restaurants. In reality we were greeted by one of those mobile police camera trailers with flashing blue lights and a hotel at the top of a very sketchy hill, surrounded by cheap motels and questionable houses. We were tired and had already paid online so we took the risk and stayed. I’ll just list the pros and cons below: Cons: 1. Questionable location 2. First floor smelled like pot 3. Rest of the town was full of more police mobile units 4. Very little parking 5. Not as close to restaurants and shopping as Google maps makes it appear. 6. Parts of the interior showing wear and tear 7. Wifi did not work most of the time 8. TV channels were limited with poor reception There were some Pros: 1. Very nice desk workers 2. Room was clean and quiet 3. Beds were comfortable When we woke up in the morning we looked out the window to see boarded up houses that hadn’t been visible at night. Can’t comment on the shower or breakfast- didn’t use them because we just wanted to get out of there.

There are better hotels Could not get sports channels on TV, espn was scrambled. Steps from 1st floor to 2nd were very very dirty Breakfast was mediocre. Ice machine on floor was broken. Very little hot water for showers.

Do Not Stay Here! I canceled my stay at the Country Inn & Suites in Goodlettsville, TN. Upon checking in on July 6, the room was filthy and smelly, so I canceled the reservation. The clerk said the refund of $149.13 would show up on my credit card in about 4 days, but it has never shown up. I called and emailed them numerous times without a response. I finally spoke to the manager, who said she would look into it, but she never did, and then refused my calls. I even called and emailed the headquarters, but they said it was a local matter. I will never book a stay there again!

Good, but not for late night. As parents of girls softball team, we couldn’t stay in lobby past 10 to hang out and chat, even though we were low key. The hotel could use some maintenance upkeep. Front desk staff was wonderful except for kicking everyone out at 10(even though that’s not their fault).