MainStay Suites Greensboro

Greensboro, North Carolina United States of America

MainStay Suites Greensboro
1.5
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Pradipta S
1 year ago
Vacation in Greensboro This hotel is in a nice location. The room was clean and comfortable. However, there were a few items that need attention. Fixing these issues would have made my overall rating of the hotel go up from very good to excellent. These items are pretty easy to fix, it just requires a little thinking and checking the room/inventories every week or so. 1. There were 3 knives in the kitchen. But all 3 were serrated knives, exactly the same type. This doesn't help. When you provide 3 knives please make sure that these are of different kinds. A serrated knife is great for cutting meat but cutting most vegetables with it is a nightmare (you can try if don't believe me). Also, a peeler will be great. 2. We noticed that there was only one dinner plate and one small plate in the kitchen. Mainstay Suites is typically a hotel where families stay (often for a longer period of time). Therefore it is important to supply at least 2 dinner plates in each room (more if it is a family suite for 3-4 people). 3. In our room the bathroom flush had some issues (water leaking causing continuous sound). I informed the front desk person in the evening who called her manager and told me that the issue will be resolved the next day. But that never happened.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Greensboro, MainStay Suites Greensboro is within a 15-minute drive of Guilford Technical Community College and Oak Hollow Mall. This hotel is 9.7 mi (15.7 km) from Bicentennial Garden and 12.9 mi (20.8 km) from North Carolina A and T State University.

Rooms
Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Global27528685560
|1 review
very afraid in this hotel, and also very disgusted with the dirt. I was disgusted with so much dirt, there was semen on the sofa, an animal on the bed, a woman's shoe under the bed, and I saw a person under the bed, we called the receptionist but they didn't see anything, but I know what I saw. this hotel is lying, the website photos are not what you will find. I made a video of the filth of this hotel.
Pradipta S
|1 review
Vacation in Greensboro This hotel is in a nice location. The room was clean and comfortable. However, there were a few items that need attention. Fixing these issues would have made my overall rating of the hotel go up from very good to excellent. These items are pretty easy to fix, it just requires a little thinking and checking the room/inventories every week or so. 1. There were 3 knives in the kitchen. But all 3 were serrated knives, exactly the same type. This doesn't help. When you provide 3 knives please make sure that these are of different kinds. A serrated knife is great for cutting meat but cutting most vegetables with it is a nightmare (you can try if don't believe me). Also, a peeler will be great. 2. We noticed that there was only one dinner plate and one small plate in the kitchen. Mainstay Suites is typically a hotel where families stay (often for a longer period of time). Therefore it is important to supply at least 2 dinner plates in each room (more if it is a family suite for 3-4 people). 3. In our room the bathroom flush had some issues (water leaking causing continuous sound). I informed the front desk person in the evening who called her manager and told me that the issue will be resolved the next day. But that never happened.
Mary M
|1 review
Very nasty disgusting room unpleasant stay The hotel was so dirty and disgusting their was blood,urine and whatever else in the pull out couch my 5 year old got bitten sitting on that couch that’s what made me pull it out their were no accommodations made.I was told I couldn’t be moved to another room the manger on call was not answering the phone very unprofessional and outdated rules if you ask me .Just a bunch of apologies that don’t changed anything and their sanitation grade does not reflect how the rooms look.
506keithb
|1 review
Not a good three day stay. That nice comfy chair in the picture…wasn’t there and when asked about, they said the hotel was booked, couldn’t get me one. Ironing board-check…iron…nope. Bathroom curtain hanger was just waiting to take out anybody taller than 5 foot 10. And right below my room was a smoking area, so every time somebody went out there to smoke I could smell it in my room. Elevator is on it’s last legs, bumpy, bumpy ride. My breakfast consisted of a blueberry bun, fruit bar, a bottle of water are in a paper bag. There was no place to set up your travel bag to unload. TV was tiny. And there was never anybody at the desk when I showed up at the desk until I asked for help. Overall, I would never stay here again.
tamekab792
|1 review
Horrible/nasty hotel…rude management/staff DO Not stay here !!! Worst hotel experience ever! Staff(managers) extremely rude…lied about pricing…entered my room unannounced….even tho the city had a mask mandate the managers did not wear face masks…hotel/Gm very nasty after I complained about the cleanliness of rooms/rude staff/horrible accommodations….hotel seemed nice but dishonest/disgusting management/staff was very off putting…this type of treatment was only given to me as a minority female by aggressively pushy Caucasian males. Asked for corporate information and manager above Lee Winfree whom with the horrible interaction occurred and was refused the right to corporate information

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