Holiday Inn New Orleans West Bank Tower by IHG

Gretna, Louisiana United States of America

Holiday Inn New Orleans West Bank Tower by IHG
4
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susanlS2544DW
222 days ago
5 star review Penny and Josh were very nice and helpful! Would definitely recommend any time in here!! Was very accommodating to my husband while he was there. And will only stay there whenever he goes to New Orleans! The rooms were very clean and they make your bed and take out the trash everyday!

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Holiday Inn New Orleans West Bank Tower by IHG in Gretna (Terrytown), you'll be a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum. This hotel is 3.9 mi (6.2 km) from Port of New Orleans and 4.3 mi (6.8 km) from Julia Street Cruise Terminal.

Rooms
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy American cuisine at Round House Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gretna? This hotel has 3614 square feet (336 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
susanlS2544DW
|1 review
5 star review Penny and Josh were very nice and helpful! Would definitely recommend any time in here!! Was very accommodating to my husband while he was there. And will only stay there whenever he goes to New Orleans! The rooms were very clean and they make your bed and take out the trash everyday!
walters98
|1 review
Nice Hotel Close to the Convention Center This hotel has been there for a while but you wouldn't know it. It has been well kept and doesn't seem to age. The Staff was friendly. The room was neat, the bed comfy. All good. The downstairs restaraunt serves breakfast. I can recommend the omlette.....but not the waffles.....the were not crisp at all. Service was good and after you have been there once, you are treated like an insider. Kinda nice.
776donovang
|1 review
Good time all around Had a very comfortable night and the service is great! The rooms were tidy and well put together the workers were very very nice and talking to them didn’t feel forced like it does at other places you’ll really enjoy your time here at this wonderful hotel
kevinnO3421AV
|1 review
Relaxing Comfortable pillows and quiet place to relax. The room and the restroom were both clean. Tidy neat bed when you first walk in. No sign of molding. Courteous staff members ready to help if needed. Also had a really nice dinner. Stayed here for my MEPS stay.
normitaw2024
|1 review
The worst customer service, to an 80 year old with asthma Holiday Inn New Orleans West Bank Tower, an IHG Hotel Google review summary 4.2 1,310 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Priceline 8.1/10 · 322 reviews Tripadvisor 4/5 · 434 reviews IHG 4.3/5 · 1,790 reviews Trip.com 4/5 · 102 reviews Reviews Search reviews Normita Woodard 1/5 an hour ago on Google I checked in on Friday for a 3 night stay and was advised since we were going to use my husbands reward for points the rooms would have to go under his name. No problem, I pay for two rooms we get our keys and everything is going well, until the following day Saturday. My mom who happens to be 80 years old. Returns to the hotel with my daughter who is also pregnant for the evening. My husband and I decided to hang out a little longer with some friends. My mother has asthma and needs to get to her medication in her room. The room key doesn't work, Penny says she can't give her another key unless her name is on the reservation. This was never offered upon check in. Penny calls my phone to get the verification of the cards used to pay for all three nights. Still making an 80 year old wait and would not even offer to allow her to get her inhaler. This was the worst customer service I have ever received and Penny disconnected the phone call, I called back and she laughed and said the landline call dropped. I had to wait to speak with the manager this morning who stated it would be addressed, however this is a day late and a dollar short. I would not recommend this hotel because of the lack of concern, attitude, and customer service.

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