This deal has expired.

SpringHill Suites by Marriott Lake Charles

Lake Charles, Louisiana United States of America

SpringHill Suites by Marriott Lake Charles
4

Similar deals

BronteReed
4 years ago
Clean, Comfortable, and Friendly Staff My family stayed here five nights recently for my son's baseball tourney. We found all the employees friendly and usually with a smile on their faces. Check-in was easy and our room was clean upon arrival. There are just a couple of things that kept me from giving this a five rating. First, neither of the dryers were working in the hotel, which meant that we needed to go to a local laundrymat to wash and dry our clothes. Also, my husband thought that the office desk chair in the room was extremely uncomfortable and a little worn. Other than that, we enjoyed our stay and we would definitely stay here again.

Property Location
With a stay at SpringHill Suites by Marriott Lake Charles, you'll be centrally located in Lake Charles, within a 5-minute drive of Lauberge Casino Lake Charles and Golden Nugget. This hotel is 3.2 mi (5.1 km) from Lake Charles Civic Center and 7.9 mi (12.7 km) from Isle of Capri Casino Lake Charles.

Rooms
Make yourself at home in one of the 108 guestrooms featuring refrigerators and microwaves. Your memory foam bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and a picnic area. Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).

Dining
Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Lake Charles. A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Lake Charles? This hotel features 3500 square feet (325 square meters) of event facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Harley D
|1 review
Clean facilities, terrible traffic noise Booked online while visiting overnight. Pros: Check-in on 3rd floor was easy, staff friendly, room and facilities very clean. Snacks and drinks including beer/wine for sale at desk kiosk, morning coffee, cereals, juices. Cons: uncomfortable flat pillows and horrendous I-210 traffic noise late into night, beginning early morning. Not a place I will choose again due to noise.
BronteReed
|1 review
Clean, Comfortable, and Friendly Staff My family stayed here five nights recently for my son's baseball tourney. We found all the employees friendly and usually with a smile on their faces. Check-in was easy and our room was clean upon arrival. There are just a couple of things that kept me from giving this a five rating. First, neither of the dryers were working in the hotel, which meant that we needed to go to a local laundrymat to wash and dry our clothes. Also, my husband thought that the office desk chair in the room was extremely uncomfortable and a little worn. Other than that, we enjoyed our stay and we would definitely stay here again.
714galenw
|1 review
Ripped off by Owners cancellation policy. We had a trip planned to Lake Charles to visit friends. She became ill and we have to reschedule the trip. I called to cancel the morning of the arrival and the girl at the desk said their local office policy is 48 hours. No refund, no offer to reschedule us, nothing but “thank you”, and hang up. We stay at Springhill all over the southern states. And we have never encountered this. As a Marriott loyal customer and loyalty member, this is very bad. We will never stay there again. $205 per night was already high, but we felt worth it compared to the other options. Bad policy. Greedy management and ownership. Stay elsewhere.
Brian B
|1 review
Meet Expectations The hotel meet our expectations for Marriott quality and cleanliness . Staff was friendly and courteous. Room was large, clean, and quiet. Hotel served there pre pandemic breakfast. Parking was more than adequate. On the down side the AC was noisy and bed was very soft.
vicki m
|1 review
Worst Marriott Ever If you're thinking about staying here, RUN, don't walk, away! Rooms were marginally clean, staff was absent most of the time, and no manager to be found at the property. When we checked in, the desk agent was on the telephone with a personal call, and never ended her personal conversation. She handed us keys without ever saying a word to us! The worst experience was waking up to find our room in inch-deep water. Our slippers were soaked and we couldn't get to the bathroom without wading through water. When we tried to call the front desk for assistance, there was no answer. After 15 minutes of trying to call for help, my husband went downstairs to find 2 people standing at the front desk with no agent in sight. When he returned to the room, we waited more than 45 minutes for assistance to arrive, and I had to call Marriott Bonvoy to get their help getting someone from the hotel to respond. When it was finally determined that the problem could not be fixed, the Marriott representative told me that we would get a new room. My husband had to slosh through the water again to go downstairs and get the new keys. He was told that there was no cart available and no one to assist us with the move. I asked to speak to a manager and was told that no manager would be available until Monday, which was 3 days after we checked out. What a joke! This was our first, and most assuredly our last stay at SpringHills Suites.

Explore more