Best Western Plus Lockport Hotel

Lockport, New York United States of America

Best Western Plus Lockport Hotel
3.5
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wurzersuzanne
1 year ago
Nice Hotel Staff very pleasant and helpful. The room very clean and tidy. The pool area was very comfortable and clean. Pool towels are available either in pool area or st the front desk. The breakfsst hours are very convenient. Very clean and pleasant hotel.

Property Location
A stay at Best Western Plus Lockport Hotel places you in the heart of Lockport, within a 5-minute drive of Big Bridge and Lockport Caves. This hotel is 12.6 mi (20.2 km) from University At Buffalo - North Campus and 1.3 mi (2.1 km) from Erie Canal Discovery Center.

Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and a reception hall.

Dining
At Best Western Plus Lockport Hotel, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Charlie C
|1 review
Entering the final chapter of long term neglect Best Western Lemony Snicket Be prepared for a series of unfortunate events, Purchased early check-in, not available on arrival. Back at 3pm, still not ready. Back at 4:15 pm, ready at 4:30 pm. Room was clean, beds were OK, but carpets stained and smelly throughout. Air conditioning was noisy and useful to cover up the hot date next door. Eggs and sausage breakfast was OK however a bad toaster set off the fire alarm as we were dressing. Partial room service only once per 3 days, includes towels but not beds. Friendly employees are totally swamped by management's neglect. Abandoned buildings and closed rooms on site, with an ocean of cigarette butts at the sidewalk's edge. Scratchy toilet paper and napkins along with small amenity bottles that need a gorilla's strength. Looks like long term neglect across the board, with tacit approval of Corporate. I am permanently banning the entire Best Western Chain from my future travels. If you are writing the next chapter in Lemony Snicket's adventures, come on over for some unfortunate inspirations!
doeson
|1 review
The smell is real So. Nice staff but the smell in the hallway is real. We stayed on 1st floor and as soon as you walk past the pop machine and open the door to the hallway. It takes your breath away. They tried soraying but that moldy smell is awful. If you can hold your breath long enough to get to your room then try that. Staff were nice but the smell is one reason we wont be back
DickY53
|1 review
not the place to stay customer service was poor, breakfast was not available at the scheduled time. outside of hotel was run down and not taken care of. The room was okay but the heat/air was very noisy and didn't work well to maintain the temperature in the room. tv channel selection was poor and remote control didn't have a sleep function on it.
wurzersuzanne
|1 review
Nice Hotel Staff very pleasant and helpful. The room very clean and tidy. The pool area was very comfortable and clean. Pool towels are available either in pool area or st the front desk. The breakfsst hours are very convenient. Very clean and pleasant hotel.
mansfieldwalt
|1 review
Just an outdated hotel Hotel needs update inside and outside. My opinion is this is not a plus hotel. TV very old and small. Fridge did not get very cold. NO microwave. Old fixtures with no USB ports or electrical plug-ins.

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