Hotel Novotel Mexico City Santa Fe

Mexico City, null Mexico

Hotel Novotel Mexico City Santa Fe
3.5
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Availability
142nicolast
2 years ago
Excellent service and location. Excellent service, kindness of Juan and all staff in the facility. Very well located, prices worth the services provided. I do also stay for business and they are very customer driven in all the aspects. Having a mall just crossing the street is very welcome.

Amenities

Center- Fitness
Pool - Indoor
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hotel Novotel Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. This eco-certified hotel is 1.3 mi (2.2 km) from Santa Fe Center Mall and 2.2 mi (3.5 km) from Centro Medico ABC Santa Fe.

Rooms
Stay in one of 148 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
For lunch or dinner, stop by 365, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 5 meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jay M
|1 review
Great Hotel, BUT… I really wanted to give the hotel a 1- or 2-star review, but that felt a bit unfair. The staff is GREAT. Attentive, informative, and friendly. The location is good if you have business in the area. The hotel is clean, modern, with nice amenities. This hotel deserves 4-5 stars. BUT… There was a very loud hum in my room during my 4-night visit. At first it sounded like construction somewhere outside of the hotel, or on the roof, but my colleague asked what the hum was… I was on the 8th floor, 2 rooms removed from the gym, and next to the gym is the hotel’s rooftop pool. My colleague was in the room next to mine. He could also hear the hum, and he was told that the hum was due to the pool. Probably a self In most instances, small noises would be OK for me. But I’m talking about a very noticeable, and very constant noise. I could hear it everywhere in my room. I work with time and numbers. I couldn’t sleep one night, and I calculated that the hum would happen every 22 minutes, and it would last between 4 and a half, and 5 minutes. That’s just not OK. It needs to be addressed by Novotel upper management. I can see this being an issue where the great hotel staff have no way to resolve the problem.
142nicolast
|1 review
Excellent service and location. Excellent service, kindness of Juan and all staff in the facility. Very well located, prices worth the services provided. I do also stay for business and they are very customer driven in all the aspects. Having a mall just crossing the street is very welcome.
Venture42332100883
|1 review
Wonderful breakfast! The breakfast was excellent. There were many choices and it was delicious, fresh fruits, eggs cooked to order and many hot and cold choices. Juan was friendly and attentive. My second time staying here at novotel santa fe
Vernita H
|1 review
Bueno service, gracias Juan ❤️. Juan es ecellente!!! The service here is great. I loved waking up to a gourmet breakfast prepared by a chef. If you are there Juan will take excellent care of you. The food is so delicious, and remember to ask for Juan!!
Scenic58521069326
|1 review
Amazing service!!! Great place, location and facilities... But the service is amazing, thank you to Mr. Juan and Miss. Jessica at the the restaurant!!! Samara shops mall is just in front of the main door, you can have a light walk there and see the Art Galleries as well.

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