What services does your business offer and what makes your business stand out from the competition?
Infinigen Technology Solutions is a full-service technology consulting company specializing in onsite technical support services. Providing a full range of services including: - Issue Diagnosis - Issue Resolution - Installation of Hardware - Installation of Software - Virus Clean Up and Removal
What was the inspiration to start or run this business?
Infinigen Technology Solutions was founded in 2010 by long-time technology consultant Gary Drumm in order to provide high-quality, professional service at
an afforadable rate.
What do you love most about your job?
We love fixing computer problems.
Perhaps it's the challenge, or just the satisfaction of knowing that our client's issue is resolved so they can get on with their day, but nothing beats solving the problem for our clients.
What is the best reaction you've ever gotten from a customer?
ITS was instrumental in designing and building internal tools used to support our service operations. They spent time to analyze the processes used and then translated those into tools used to manage those processes... Very analytical and quickly grasps business workflows.