After working in the technology field for years, Tim Clark discovered that people often needed quick, cost-efficient troubleshooting services for their cell phones and computers. So he founded SpeedTex, whose technicians replace cracked smartphone and tablet screens, switch out dying batteries, and remove viruses from computers. They also head to homes to assist with home-theater setups, including installing surround-sound speakers and mounting flat-screens.
Sometimes, you just want a pink iPhone. And the team at iJunkiez can give you one, thanks to a color conversion service that makes your iPhone, iPad, or iPod nearly any color from the rainbow. Of course, aesthetic upgrades are not all they can do, as their range of talents also includes repairing screens and buttons and installing new batteries so phones don't have to risk their lives waiting for a heart transplant.
Cracked screens. Faulty ports. Phones that tried to learn to swim, but failed. The technicians at Direct Mobile Repairs have seen myriad smartphone mishaps, and are equipped to replace broken screens and swap out components to return gadgets to working order.
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uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone’s glass screen
“Don’t just put it into your pocket and continue to use it,” Wetherill says. The broken glass can actually cause serious damage to the phone’s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.” Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill’s living room, and it now boasts more than 60 locations nationwide. “We are proof that the American dream is alive,” he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant’s deep fryer. “It smelled pretty bad,” he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, “it did go through a cement mixer.” Some miracles just aren’t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix’s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus—something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. “Of course, this is assuming that there wouldn’t be any pain,” he laughs.
From hanging out with Patrick Swayze as a dancer for Universal Studio's 10th anniversary of Dirty Dancing, and dancing in a VH1 special for the 20-year anniversary of Grease to winning the United Country Western Dance Council World Championship's Jack & Jill competition three times—Brian Wong has accomplished a lot in his 20-year career. Throughout these experiences, though, it's his ability to turn dancing novices into confident dancers that has given him the most pride. In service of this passion, Brian founded Chicago Dance Factory, where he and a team of instructors lead dance classes at spacious locations scattered throughout the greater Chicagoland area. Brian's teaching philosophy emphasizes syncing students' bodies with the so-called "heartbeat" of the music before they attempt any patterns or steps. Using this unique rhythm-based philosophy, Chicago Dance Factory's instructors teach students various dancing styles—ranging from pop-infused West Coast swing to elegant ballroom—that can be unleashed during a night out, at weddings, or in dance-infused gang fights.