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Easy and fast. Like any business, they try to sell you more than you asked for, but not a really hard sell.

Efficient, friendly clean shuttles, very timely.

I had great help from Jose. He made sure I got exactly what I was asking for. The interior was so clean and smelled great when I picked it up.

They were very friendly. I bought the coupon a few days before departure and I totally forgot to make a reservation. Luckily was not a holiday - so - they still had room and without a doubt - they immediately took me in. It is covered parking and my car was well kept and maintained. I will definitely use them again.

The staff is lovely, explaining things without talking down to you no matter what kind of car you drive. There is a clean and comfortable waiting area with WiFi and snacks, and a clean bathroom. They do a full inspection and walk you through their findings, but prices to fix those things seem a bit high. They focus on specialty cars, but are happy to work with anyone - worked on my 2001 Toyota Sienna!

The people are friendly and worked with me and my son even though my GroupOn voucher had expired.