The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
What services does your business offer and what makes your business stand out from the competition?
Most companies use cardboard in their use for storage needs, while Add-a-Closet uses a durable plastic frame that is made for long term use.
What was the inspiration to start or run this business?
This inspiration for this product was to give people a way to neatly store their seasonal clothing without having to dig though boxes to find the items the customer is trying to find.
What do you love most about your job?
We love making new and creative ways to help our customers with their storage needs.
What is the best reaction you've ever gotten from a customer?
The best feed back we received from a customer was how great and helpful all of our employees are to their needs.
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