My sons friends father gave me this number to set up as he had a very good experience, then I read and saw some negative reviews, one thing I noticed is some of these negative reviews seem to be people who actually never used the service or had refunds or if you know how to read between the lines, customers who are just unrealistic all together and at times may have bought the wrong thing all together. Because of that I called and spoke to staff first, amazing service, and help. There phone staff take the time to go through your individual situation and make sure they get you set up with all the state and licensing requirements. After explaining all to me I was really excited, The staff member, Jessica told me once I buy the Groupon just call back and will set me all up. They delivered and the service as been very easy, from scheduling to get certificates ordered for my two teenagers. I wanted to share this in hopes that people making reviews that are so inaccurate or people who were refunded all together, would be nice if you stop because it makes people worry when they really shouldn't. I'm so glad I was referred here by my neighbor and I will def be spreading the word. Great driving school, staff very helpful and easy process. Thank you SafePal