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The service was quick in and out. The staff was friendly.

So, it's a little hard to find, but who cares. You pull right into a spot, no need to hand it over right away and rush. Walk into the office where you wait and talk about a few things, hand over the keys, put your luggage in the van and you're off to the airport~When you return, while waiting for your luggage, you send a request to get a pickup. They tell you where to wait outside the terminal and then they call you when they are there. Load your bags again, back to the yard, and YOUR CAR IS ON AND WARM! This was VERY helpful when returning from warm Florida back into NY's -5 degrees. HIGHLY recommend. The Groupon is a great deal.

Good communication

I purchased this Groupon for my mother. The staff at Franks were so friendly and professional. The gentleman that installed my mother’s car starter went above and beyond. Apparently my mother’s car had an old auto starter installed and they did a botch job on the install. Franks removed the old starter which ended up taking a lot more effort and time. They did not try to charge more money. I would highly recommend!!!

Fast easy walk through from start to finish