In 1990, John Ziegler hired a dog walker to take his 8-month-old yellow lab Merembe out on regular walks. The plan was to escort the rambunctious pup to Central Park, where she could enjoy fresh air and social time around other dogs and people. Just to make sure he was getting what he paid for, John followed the dog walker—and discovered that Merembe spent the entire hour cooped up in a tiny apartment while the walker went on errands. The indignation that any dog owner would feel at this discovery is what prompted John to found Biscuits & Bath, an all-encompassing dog-care company that strives for transparency, knowledge, and compassion in all they do.
A bounty of doggy knowledge backs every service at Biscuits & Bath, whether it's grouping dogs by size and temperament at daycare to balance safety and fun, or pairing groomers' image-enhancing brush-outs with checks for ticks, ear infections, and unusual basketball ability. True to the company's roots, each dog walker is bonded, insured, and thoroughly trained to take beloved friends on a daily romp. Dogs are kept safe from big-city hazards by donning two slip collars, a climb-spec harness, and a reinforced nylon leash, allowing the company to boast nearly one million incident-free walks in 2011. On-site veterinarian services give pups a checkup incentive with the center's play-filled environment, and overnight boarding services keep timid dogs at ease with constant supervision and flexibility with special requirements.