Phone-A-Holics is the saving grace for smartphone owners who've shattered a screen or worn out a battery. The shop's savvy technicians draw on their deep knowledge of phones' inner workings as they use delicate tools to make repairs. Customers in a rush can take advantage of the store's one-hour pickup policy, which cuts down on wait time for those who place their orders online or have an exceptionally cool truck.
uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus ? something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
The technicians at Sky Mobile repair phones and devices afflicted with busted screens and faulty components. They resuscitate cracked smartphone and tablet screens and sell accessories to help prevent damage in the future. Though they specialize in iPads, iPhones, and Samsung devices, the technicians perform their services on a variety of other brands. They are serve as jailbreakers and authorized retailers for a number of popular gadgets.
For more than 10 years, the techs at G3 Electronics Repair have specialized in transforming cracked smartphone and tablet screens into sleek, good-as-new devices. They also fix malfunctioning charging ports, tend to battery issues, and work with laptops and desktop computers.
Smartphone damage usually happens suddenly?a quick lapse in poise leads to cracking your screen on the sidewalk or spitting soda on it during a Buster Keaton film. Luckily, the certified technicians at iDeviceMD work almost as quickly, fixing phones and tablets on the same day, and, oftentimes, while you wait. The team can mend a variety of Apple products, including Macs and iPhones, as well as Samsung smartphones and various tablets. All of these services are covered by a warranty, and no one is charged unless the repair can be completed. Customers can further capitalize on their visits by bringing in old devices for cash.
Our hands are double-edged swords: they allow us to use touchscreens, but they also cause us to drop them on accident. UcRackit Ifixit can help with that downside, however. The dedicated team repairs cracked phone screens, replaces broken LCDs, and removes and rejuvenates batteries in several smartphone models. They also treat damaged tablets, taking care of iPads with glass that cracked after too many sessions of the 'Test Your Headbutt' app.