First let me say that I was about 10 minutes late and Ebony acted as if I was on time! The customer service that she has is impeccable! Her spirit is amazing and her skill is above average. She will get EVERY hair hunni! And I have been getting waxed since my daughter was in 6th grade, and she’ll be 32 this August. I say all of this to say, this wax appointment was NOT painful at all! Thanks Ebony