Smokestack Sweep's licensed and insured staff members know their way around a chimney. Their repair and maintenance services cover everything from waterproofing to animal eviction, as well as chimney cleaning. In order to help prevent fires, they remove flammable substances such as creosote from wood-burning chimneys and soot from gas-burning chimneys.
Signature service: Heating and cooling
Average Duration of Services: 30–60 minutes
Brands Used: Most brands
Pro Tip: If an emergency, you must call ahead to verify availability.
Most Popular Service: Vent cleaning
Staff Size: 2–10 people
Average Duration of Services: 1–2 hours
Brands Used: Ram Air Equipment
Q&A with the Business Owner
Besides making clients happy, what do you like most about your job?
Having a clear case cover, which allows me to see anything and everything that comes out of the vents.
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
We leave magnets on their fridge or furnace, whichever the client prefers.
When and how did you first develop a passion for your work?
While working in the water restoration field for five years.
The chimney specialists at Detroit City Sweep unclog flues of soot and other buildup that might be preventing proper ventilation and posing a safety risk. After laying down a protective barrier to prevent damage to carpeting or interior surfaces, the sweep sets about brushing the chimney from top to bottom. Over the course of the visit, which can last up to 45 minutes, he also performs a 26-point safety inspection and, once finished, informs the homeowner when the fireplace is again safe for use. In keeping with the unclogging theme, the team also performs dryer vent cleanings and gutter cleaning, wherein they remove sticks, leaves, and other detritus from the gutter so that rainwater might run off unimpeded. Detroit City Sweep also offers masonry repair services.
What services does your business offer and what makes your business stand out from the competition?
We are a fully licensed and professional company that makes sure the job gets done right. We are a very reputable company that has high standards when it comes to doing the job right.
What was the inspiration to start or run this business?
The drive was to make sure customers get the satisfaction they deserve.
What do you love most about your job?
When I see how the job gets completed on every project we do. I love the feedback we get from a customer on how good of a job we do.
What is the best reaction you've ever gotten from a customer?
How we exceeded there expectations and how clean we were.
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