This is a three step process where you receive a groupon redemption code on purchase. This code has to be redeemed on their website provided on purchase. This triggers an email with a Product Key sent over an email. This will require to remove prior office versions and restart device. The link will be provided to download the office package which will be validated with the Product Key.
I will recommend to trust the process and follow the instructions with patience. Initially, I was a little concerned looking at other reviews. However, proactive Customer Service team promptly reached out, and guiding on the steps to follow. Was a smooth experience overall and worked well.
