They were very welcoming and very knowledgeable about car parts and tires, etc. I bought the voucher to get an alignment and when I explained to one of the guys by the name of Lindo what my car was doing. He automatically said that is not an alignment problem, it sounds like something else. And he was definitely right, my car did not need an alignment. Since I could not use my voucher for the alignment, Lindo used my voucher for a diagnostic test. I highly recommend this place. Great customer service, and decent pricing. They really helped out a lot.