Heaven Hill Distilleries Bourbon Heritage Center

Tour
1311 Gilkey Run Road, Bardstown, KY 40004 1311 Gilkey Run Road, Bardstown Directions
Today 12:00 PM - 4:00 PM Closed All Hours
+15023371000
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94% of 319 customers recommended

For a mouthwatering meal you're sure to love, Heaven Hill Distilleries Bourbon Heritage Center in Bardstown is the place to be.

About this Business

  • Hours
    Sun
    12:00 PM - 4:00 PM
    Mon-Sat
    10:00 AM - 5:00 PM

Tips

250
141 Tips
Verified
Report | 2 years ago
Great goody bag. Very knowledgeable tour guide. Good spirits.
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Report | 2 years ago
Visit other distilleries on the Bourbon Trail the same day.
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Report | 2 years ago
When I called to book, I was told the trolley wasn't running & due to weather the rickhouse tour was questionable. I appreciated that I was told this up front when I called, so we were not surprised when we arrived. I understand that, sometimes, Mother Nature has other plans and you have to be flexible. we were going to visit any way, but in terms of getting a groupon deal, this wasn't a great "deal", even with the gift bag. I suspect we probably came out even in terms of the money spent to buy the groupon. The Tour guide knowledgeable and the staff helpful and friendly. Mainly I was disappointed we didn't get to see more of the distillery and were relegated to the visitor's center.
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Report | 3 years ago
It's an outdoors tour so bring a jacket if it's cold.
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Report | 3 years ago
The original groupon tour was presented as including a gift bag, deluxe tour of the warehouse, samples of small-batch bourbon and then to downtown Bardstown in a vintage trolley. We only received the benefit of the presentation information, gift bag and the tasting. We had guests from out of town and were very disappointed that they did not get the warehouse and trolley tours. The entire event took only around 35-40 minutes.
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Report | 3 years ago
Great video, tour and informative tasting. Holly is a great tour guide!
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Report | 3 years ago
Groupon should not do business with this establishment. They treated groupon users like low-class, trailer trash and blamed all problems on groupon. They did not provide the services they had contracted for, and instead tried to make their groupon guests feel badly for coming to visit them. They were evasive and did a bait-and-switch routine that has made me a life long non-customer of their products.
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Report | 3 years ago
When you quit offering a tour service (trolley, distillery, or warehouse), take the responsibility on yourselves. Do not try to cheap out or shift blame. If you can't live up to the contract anymore, then offer to provide vouchers for a comparably valued tour (the behind the scenes would be appropriate) when people call to schedule their pre-paid tour experience. If they want a shorter tour, they can turn it down. These vouchers can be mailed and prevent the waste of gas that our experience was with your Heritage Center. Honestly, I would not want the young dark haired woman that was dealing with disgruntled and confused Groupon people on Saturday Feb 1st to represent my company.
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Report | 3 years ago
I was very disappointed in the heaven hill tour. I did not receive the trolley tour nor the deluxe tour of the distillery.
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Report | 3 years ago
Our guides were fantastic!
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From Our Editors

Plan your next travel adventure at Heaven Hill Distilleries Bourbon Heritage Center in Bardstown and leave with memories you won't forget.

Take advantage of the nearby parking options and save yourself the trouble of hauling your luggage back and forth.

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Heaven Hill Distilleries Bourbon Heritage Center

Sun
12:00 PM - 4:00 PM
Mon-Sat
10:00 AM - 5:00 PM
Groupon has verified that the customer actually visited Heaven Hill Distilleries Bourbon Heritage Center.
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