Cabana Bar & Grille, Kelowna

I brought a party there and was cleaning the private room myself prior to the guests arriving (ie. windexing the mirror, the seats were all stained). I was also verbally promised something by one mgr and then when i went and that specific mgr wasn't on they didn't honour her promise. The food is always lackluster... i ordered a $26 prime rib and it was dry and unappetizing. So if I could have chosen all of the above that they need to improve on, I would have.

We have always had great food/service at Cabanas up to our last visit. We were so disappointed that all of our meals (party of 4) were not just a little overcooked but absolutely disgusting! It took 20 min's before someone even acknowledged us, after we were seated. If it wouldn't have been that we were using our Groupon, we would have left. The Manager came around to explain (more like complain) that the service was slow because they were SO busy. Well, then bring in more staff! Not the customer's problem. SO DISAPPOINTING! Won't go back and this WAS one of our favorites in Kelowna. If the bad service/food was because we were using a Groupon then perhaps Cabanas should rethink this

Good service. Great food.

Far too small of portions and quality of food for $ value! It sucked big time! Ambiance and service was excellent! Just cheap, cheap, food for such big $$$ Food was almost invisible!