Acadian Aviation Pilot Training Center

Career Certification
1819 W Pinhook Rd., Lafayette, LA 70506 1819 W Pinhook Rd., Lafayette Directions
+13372912884
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Verified
Report | a year ago
I was unable to schedule a flight lesson in 6 months since I purchased the Groupon. I tried calling to schedule an appointment 5 times and I didn't get an answer. I called an additional 4 times and was able to get a lady on the phone, but every time I gave her a date that we would be able to come she told me she would have to check the schedule and call me back then never called back. It was supposed to be a birthday gift for my husband. So I told him about it and had him call several time to see if he could set up an appointment and he had the some issues and called 15 times. After 3 months of calls, he was able to schedule an appointment with the company. We drove from Baton Rouge to Abbeville (2 hour drive)for an 8 am appointment. The address on the Groupon wasn't fully accurate and we were having trouble finding the location. We called the number provided with several failures to get someone on the phone. We finally found the location and waited for someone to show up. At 8 am, we got a phone call from the lady that they had double booked the morning and we would need to reschedule because they had scheduled an all-day lesson that day on top of our morning appointment. We figured that out while on the phone because we were in the parking lot when the other clients showed up for their lesson. We gave the lady another day we would be able to come and once again she would need to call us back to confirm and never called. We drove to Abbeville for nothing and were very angry that we had no prior notice to reschedule until we arrived. My husband and I tried for an additional 3 months to schedule an appointment with every call going unanswered. We collectively called a total of 57 times with no answer in 3 months. I think it is ridiculous that I spent $99 on a birthday gift for my husband and we were never able to enjoy the experience. I understand that the value already spent on the Groupon never expires, but when I try for 6 months to schedule a flight lesson and I am not able to then to me that's just $99 of my hard earned money wasted (not to mention the cost of gas to go to Abbeville) and the company gained $99 for no service provided. That's not right!! I want my money back or a guarantee that I can have a 1-hour flight lesson for $99 and not a penny more!
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Verified
Report | 5 years ago
Thank you for the lesson. I enjoyed it!
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From Our Editors

Though he wanted to fly ever since he was a young boy, life kept coming between Raja Gharazeddine and his dream. Finally, at age 30, he managed to earn his private-pilot’s license, despite juggling extra jobs and overtime hours. Today, the Gold Seal–certified flight instructor channels his lifelong love of aviation to guide students toward certifications such as recreational-pilot licenses, private-pilot licenses, and instrument ratings.

He and his team of dedicated instructors work with pupils on individual timelines, using comprehensive syllabi and a wealth of flight sources to carefully track every student's progress. Acadian Aviation’s resources also include a fleet of five Piper aircraft, suited for training and skill development before flyers operate larger aircraft. When not soaring skyward, Raja invites his students to open houses where aviators in all stages of training discuss aspects of flying such as tips for racing against pelicans.

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Acadian Aviation Pilot Training Center

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