CitySightSeeing Miami

Biscayne BLVD & NE 4th Street, Miami, FL 33132 Biscayne BLVD & NE 4th Street, Miami Directions
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81% of 253 customers recommended

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Tips

250
70 Tips
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Report | 4 months ago
Servicio totalmente inaceptable, tras mas de 2 horas esperando en 2 paradas diferentes (1 hora en cada parada)tuvimos que ir hasta la estación central para reclamar. Ademas las paradas no están señalizadas al menos en Miami beach. No usamos el servicio y reclamamos la devolución del dinero y aunque al principio dijeron que sin problema, lo cierto es que llevo 7 meses esperando y ya ni contestan a los 4 correos. Primero ponían excusas como el huracán, que no les constaba el pago, que le diera los datos bancarios, que ya estaba aprobada la devolución, etc.... y desde hace 3 meses no contestan a ningún correo. No es nada recomendable usarlo en verano porque NO TIENE AIRE ACONDICIONADO y el piso superior NO HAY SOMBRA. Ademas Miami beach la recorren continuamente unos preciosos tranvías de aspecto vintage pero modernos y GRATUITOS Y CON AIRE ACONDICIONADO.
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Report | 7 months ago
Horrible! No guide talking about the town, on the first one, than the second one had the microphone not working properly. On the lower level the windows were covered so we weren't even able to look outside on the windows. Time and money wasted!
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Report | 8 months ago
We had an awesome time. I have done same tour with this company in many countries. Worth it!! Must Buy!
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Report | 8 months ago
Was robbed in the bathroom and there is no pirate tour every bus driver wanted a tip which is unheard of where I am from California we don't tip our bus drivers and they were very pushy about it telling everyone before they got off at their stop. It was tip time
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Report | 8 months ago
Everything as fine. The guide , bus conditions and the wonderful viés oficial Miami!
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Report | 8 months ago
Several issues: 1. I paid Groupon and anyway CitySightSeeing charged me again. They said they needed to see the credit card to confirm the reservation but in fact they charge me the difference between their normal price and what I paid Groupon. They did not tell me, I just got the charge in my credit card a couple of days after. It's been 3 months and I am still not getting a refund from CSS. 2. The drivers and tour guides were not too friendly. I don't know if the heat of the summer got them upset but we were not pleased with the service. We listened to the audio provided because the guides did not explain anything. 3. It is not true that the tour passes every 20 minutes per stop, the same bus that does route blue, makes the whole round and then it converts into route purple, so it takes like an hour between buses at one stop. Not pleased at all.
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Report | 8 months ago
They only focus on hotels and major touristy places. Buses come very far and in between and are not always punctual for the times they say they will be there. At one stop we waited and hour and 20 minutes before we decided to walk on our own. Only worthy one is the Wynwood Walls one...at least you have a chance to go home after if you get a bus.
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Report | 8 months ago
They did not stop at all the promised stops and at the end had to backtrack to let us off. Limited commentary from the driver as to what we were seeing/passing by!
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Report | 9 months ago
A lot of south american music very little explanation. Some of the workers were not nice. The bus was not very clean and looked cheap. Some of the electricity for the audio did not work.
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Report | 10 months ago
Good experience
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From Our Editors

CitySightSeeing Miami encourages tourists not just to see the sights around them, but also to explore them. Professional bilingual guides educate tourists on historical facts and fun city locations, leaving visitors with a deeper knowledge about Miami. When the urge strikes to linger at a tour stop, guests can hop off their double-decker buses and roam alone. Throughout the day, more buses arrive at each stop in intervals to pick up wandering customers and continue their tours.

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CitySightSeeing Miami

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