About this Business
10:00 AM - 7:00 PM
We had Sarah, she was FANTASTIC. She is one of those people who is naturally gifted to make a 1 year old and 3 year old with two stressed parents look their best. Not only is she great with people but she really has a gift for your littlest famuly members. We will be back soon!
call a Picture People location that knows how to work with the Groupon offered.
We did not feel like the photographer gave us the time we needed to get the photos we wanted. Also, instead of asking us what kind of poses we wanted at the beginning she asked us at the end after our baby already had enough. I realized I could have gotten better prints and poses with my phone and all I did was wasted my time and money.
Loved my experience in Chelsea location. Sarah was fantastic with my daughter very fun and professional.
They do not like Groupon customers. They held our photo in the back on purpose for a long time (hours) while we waited. When we finally got it, they made an excuse saying you need to ask only your sales person for the photo and that it was ready in the back the whole time. The whole store was empty since it's the end of the work day so it was not like they were busy. Meanwhile, when we question another staff, she said I don't know, they are just talking about us in the back. Also, when we got our photo, they slipped in 'not so nice' photos of other kids in our package. I guess they think that's funny. I read the similar reviews about using Groupon at Picture People. My advise is to not go to them. As for Picture People corporate office, don't offer your package on Groupon if you do not want those customers.
Great customer service, would highly recommend
I like the staff. They are very helpful and good-tempered. Would like to come back next year for the family portrait!
Not enough experience with kids... they don’t listen to your request, variety of photos is horrible and they try to pressure you with up-selling (the bad photos!)
Your experience will depend on your photographer. I had a rude one who was not creative and did not compose his shots well, leading parts of my family members' hair and arms to be cut out of the frame.
Person at the desk who also helped with photo selection was amazing and super nice! Photographer was nice but not the most creative and did not do much to engage my children.
From Our Editors
Before looking through the camera lens, the expert photographers at Picture People spend time getting to know their subjects and establishing a strategy for conveying their personalities in print. Then, picture-perfect clients pose in the bright camera room, smiling amid colorful backdrops and creative props. Following the photo shoot, subjects make their way to the selection station to choose their favorite poses from their session, which may be treated with sepia tones, color accents, and decorative borders to suit any wall, wallet, wallpaper pattern, or trophy walleye.
Picture People offers a variety of creative tips to help enhance mantel-dominating final results. The studio ensures satisfaction with a 100% guarantee on finished products.