Just be careful that the machinist would lure you to purchase unnecessary parts (such a new rotor). They also charge $50+ for tax & supplies, I thought those should be included in Groupon package.
We were charged $50 for shop supplies etc. which said is not covered in Groupon vouchers. Other than that, waiting before the writing up and also waiting for preparing invoice at pick up was quite long.
Excellent service and quality work. Polite and friendly associates!
RyanTOP REVIEWERHELPFUL REVIEWER
$99 brake package
First: the guys there are great. Ernesto was the one we most communicated with. From our limited interaction they seem to be very solid & honest guys.
3 stars: twice we were told just to drop by later the same day w/o an appt. We drove 1hr only to have to come back the next day (Sat). We were told this groupon was only Tues/Wed. We worked it out tho & the new brakes are great!
I needed to get rear break pads and rotors replaced on my car. I found groupon for Manassas Auto and Tire in Rockville, MD. When the manager on duty called to order the parts, he said, "Most Economical one, It's Groupon". It was appalling to hear. I asked him, aren't you supposed to install OEM part, and he basically said all parts are OEM whatever he uses. I asked what would have you used if it wasn't Groupon, and he didn't give a clear answer. At this time I didn't know if I had made the right decision using Groupon. To me Groupon is a tool to invite new customers to experience your service and please them so they would become regular customers, but didn't expect it would mean substandard parts/materials will be used. They did give their standard 12000 miles / 12 months warranty on the job done, but only time will tell how long these new parts will last. In the past for me these have lasted for several years and if that doesn't happen with these, it would just mean I had made the wrong choice on this occasion. Hopefully time will alleviate my concerns. In future though, I would consider buying my own parts and just paying for the labor to a service station I trust.
A very good professional and a pleasant man. Can't wait for my next breakdown.
The job was quick and good, but the wait was long. There is a eighteen bucks extra total for shop supply fee and tax came out of nowhere. And, they only informed me after the job was done, which made the whole experience a bit uneasy.