The Comfort Essentials 3" Reversible Ebonite Memory Foam Topper Queen came in rapped plastic very tight. The topper was put into a large box. The Topper was as described with know tears or any imperfections. We unwrapped it on the bed. We couldn't tell there was an odor of any type. We did set it on the mattress overnight before adding sheets in case other family members could smell an odor. My adult daughter came to visit. She said she had a perfect nights sleep on it. I would definitely recommend this Topper.