Holiday Inn Express Hotel & Suites Logansport by IHG

Hotel experience from hell The worst ever and that because I didn’t even stay. I booked my room weeks in advance even called a couple days before to modify and confirm my reservation for Friday the 19th through 22nd. I arrived around 3:15am after driving close to 20 hours and was told that rooms were overbooked. So I could not get a room. They said they would pay for me to stay in a hotel 35 minutes away for the inconvenience. The hotel they sent me too was a run down Quality Hotel that did not take me due to them not paying with a credit card. They then call me and tell me I have to pay for it and they would give me points. (Yes I did lots of yelling and cussing as it was now 5am and I had plans for Saturday, was going on 24 hours of no sleep and was also a single female traveling with my daughter). If I was going to have to pay I was not going to pay for a hotel I felt unsafe at so I left. As I was looking for another hotel I checked my account to see that they took $550.73 for the stay that I did NOT even stay!! (And yes it was “processing” but I needed this money to book another hotel). I called and Stephanie the manager first off told me to calm down as I was yelling because I was out on the streets with my daughter 3 states away from where we live with no money and no place to stay. She then said she tried to help me by placing me at the other hotel that had vacancies. I let her know that even if I decided to stay at that ugly hotel that they took my money and would not be able to pay for it either way. She then said well she didn’t know why the hotel wouldn’t take me but that’s all she could do. And that the money that was taken was just a hold. I began yelling again and she told me she woke up at 4am to help me to which I replied that I had been up since 4am the morning before and thought I had a hotel to sleep at. I also asked her how she would feel if it was her and her kids and she said she would’ve been ok with everything. She finally said the owner would call me when they wake up. So I drove 20 hours just to have my daughter sleep in the car and drive 20 hours home. I missed the concert I came down to see as well as my daughter almost missing a softball tournament she was here for (luckily her coach met us on the way home and brought her back so she didn’t have to miss). But all in all even if they do put back the money they have on “hold” I wasted $200 on George strait tickets that I couldn’t even go and about $400 in gas for nothing. I only got condescending remarks from Stephanie and her saying she tried to help me even though there was no help given. I don’t understand how people can be so heartless and be ok with a mom and daughter sleeping in a car after booking correctly.

OK hotel We stayed here a few weeks ago (June 2024) for a baseball tournament. This hotel is fine. It is a little run down, and not as clean as I'd like. Everyone who worked here was nice, and the market downstairs is super convenient. Breakfast was good. Everything just feels like it needs a really good cleaning, especially our room. You could see there was water damage in the bathroom, and it just feels run down. Fine for an overnight stay, but not great.

Cozy & Clean ! I was very impressed with this property-----in a good part of town, the Staff was very welcoming, and couldn't have been nicer. My room was spacious, clean, and well maintained. This is the place to say, if you're ever in Logansport---highly recommend !

Sort of OK Hotel was the basic Holiday Inn but there were no cinnamon rolls at breakfast. This was not that they had given out of them; it was that they did not offer them. Cinnamon rolls are one of the staples of the Holiday Inn Express franchise. Either someone is not paying attention to inventory or the cinnamon rolls disappear before being made available to customers.

WARNING….__‍♀️_‍♂️__(BED BUGS) Bed BUGS in room 323!!!!!!! __________❗️❗️❗️❗️❗️❗️ I suggest you NOT stay here! We checked in and got settled. Laid down to watch TV. Approximately 30 minutes later, flipped on the light to see and there was a black bug on the bed. Pulled down the blanket because we were just laying on top of it and there was another one, looked more and found small bed bugs!!!