Everyone was very nice and professional. I hardly had to wait. This was my first time getting microneedling so the provider explained everything to me ahead of time, recommended other services without any pressure and answered all my questions.
Very fun and innovative museum. We went on a day that wasn't too crowded and had the luxury of really taking our time to visit. My only suggestion is don't wear a dress (like I did), as several floors are mirrored and it can be awkward! There are two bars during the tour, which is also fun. The music is loud, so if you have a child with sensitive ears, bring ear plugs or headphones.