The software website was a little awkward to use. I put in the requisite data and hit the submit button and the website stated the information was incorrect. However, the software licence was sent to my email. Thankfully.
When redeeming my voucher, I made a typo in the code number. I was contacted via email very quickly and they easily confirmed and corrected my error. What amazing customer service!
I received everything I needed to get the microsoft up and running in a timely manner. It was super easy and so far no issues whatsoever using the app.