As a welcoming gesture, Daymara Navarrete and her staff of licensed aestheticians press a cup of wine, tea, or coffee into the hands of arriving guests. The team fosters a familial bond with clients during services ranging from therapeutic wraps and massages to cuts, styles, and hair texturing. Each staff member offers experience in a particular area and hones his or her skills through continual training on new products, such as Gelish polish, or through wagers that they can get a bespectacled mannequin asked to prom. As they execute their pampering services, most of which call upon OPI products, staff members navigate between rows of pedicure chairs and black leather-backed salon chairs. Their busy hands release a symphony of soft sounds that reverberates off dark wood accents and sea-green walls as floral arrangements nod their colorful heads in time.