Comfort Inn & Suites Madison - Airport

Madison, Wisconsin United States of America

Comfort Inn & Suites Madison - Airport
3.5
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Marcia D
2 years ago
BUT THE BREAKFAST GUY!! We were in a quiet room facing the back parking lot. Room 140. Needs updating, sink drain was slow stain in the carpet, chipped table, desk chair looked like something you would see on the side of the road with a "free" sign on it. But the happy soul preparing the breakfast and greeting folks was one of earth's finest. The kindness and happiness that this man exuded was infectious. His positivity alone was well worth the price of the stay. The food was better than average but his singing and kind words were inspirational. 5 _

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Madison, Comfort Inn & Suites Madison - Airport is connected to the convention center, a 1-minute drive from East Towne Mall and 11 minutes from Ho-Chunk Gaming Madison. This hotel is 5.9 mi (9.5 km) from Capitol Square and 6 mi (9.7 km) from Wisconsin State Capitol.

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Grab a bite from the snack bar/deli serving guests of Comfort Inn & Suites Madison - Airport. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
442marypatf
|1 review
Awful hotel with a wonderful staff OMG - the room smelled like disinfectant- I almost went to sleep in the lobby! I left my car there on the park and fly but got a lift back last night and check into the Doubletree down the road... Sad as this could be a nice property - desperately in need of renovation... Sharon/Shelia at the desk and the shuttle driver were lovely....
missouritourists
|1 review
DISAPPOINTED! We usually stay at Choice Hotels more than 10 nights per year. This is one of the worst we have experienced. I read previous reviews for this hotel and they ran good too bad. We chose this one because of its proximity to a lot of eating establishments. Parking was a challenge. The carpet in part of the building was in need of cleaning or replacement. The bathroom vanity was so small we could not place our bag on the counter for use. I think the most disappointing thing was the television. I noticed immediately that it was an older model and smaller than other Comfort rooms we had used. The picture on every channel was fuzzy. Worst TV I have ever had in a room. Not my typical experience. I would never stay here again.
Kari J
|1 review
Dingy, dirty. Stay away. Room was dingy, a lot of damage and stains. Mildew in the shower, a lot of hairs in the bathroom. Dark rooms, burnt out bulbs. The curtains are not just broken, but aren't even constructed to close so we had to pinch them together with a hanger during the night so light didn't stream in. Look at the condition of that desk chair. What are they thinking?? Key cards barely worked, doors don't shut right. Friends stayed at the Hampton Inn a block away and it was less expensive but much nicer. Stay away from this place.
Wendy S
|1 review
We were not informed that the pool was closed. We booked this hotel because it had an indoor pool. We checked in and went directly to the pool, just to find out the pool was closed. We asked why the pool was closed and we were told that the transformer stopped working in the pool. We asked why they didn’t tell us that the pool was closed before we checked in so we could have canceled and decided to go somewhere else. We were not given an answer. We were also told that no compensation would be given to us. Very poor customer service. We are very disappointed.
Marcia D
|1 review
BUT THE BREAKFAST GUY!! We were in a quiet room facing the back parking lot. Room 140. Needs updating, sink drain was slow stain in the carpet, chipped table, desk chair looked like something you would see on the side of the road with a "free" sign on it. But the happy soul preparing the breakfast and greeting folks was one of earth's finest. The kindness and happiness that this man exuded was infectious. His positivity alone was well worth the price of the stay. The food was better than average but his singing and kind words were inspirational. 5 _

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