Holiday Inn Madison at The American Center by IHG

Madison, Wisconsin United States of America

Holiday Inn Madison at The American Center by IHG
4.5
Availability
PewaukeePete
2 years ago
Great stay What a great environment. When I checked in, the desk manager on the afternoon of 10/28 was outstanding. Friendly, engaged are the words that would describe her. I have had many meetings there over the years but that was a great 1st start to this visit. The room was great, the facility was clean. The lady at the front desk, when not busy, was out cleaning the lobby area. You don’t see that often. However, the highlight was the individual that ran the bar on that Saturday night. Her name was Deanna (Dee). Friendly and a very hard worker. She was very engaging and we really enjoyed her personality. The number of people grew as the fans trickled in after the game. Even though, she was supposed to be done by midnight…she stayed because she is a great employee. How many people want to stay that extra hour on a Saturday night. I don’t know of many but I know of one, that was Dee. Never complained just kept everything flowing. The only complaint that I could find is that she was even nice to the Ohio State fans. Our group was split between the Cambria and the Holiday Inn. We originally were going to go to the Cambria after the game. They were shutting down and it was a much different environment. Not blaming anyone here since If I was planning on being off at 930, I would probably want to leave too. The bricks and overall structure of the buildings are similar. The advantage of the Holiday Inn was there appears to be a great environment where everyone is working together. To be fair, I spent one minute in the Cambria so I may have caught a bad minute. I can tell you that my time at the Holiday Inn was excellent.

Amenities

Pool - Indoor
Spa
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Holiday Inn Madison at The American Center by IHG in Madison, you'll be in the business district, just steps from American Center and a 4-minute drive from East Towne Mall. This hotel is 8.8 mi (14.1 km) from University of Wisconsin-Madison and 9.6 mi (15.5 km) from Camp Randall Stadium.

RoomsMake yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

AmenitiesDon't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

DiningGrab a bite to eat at Geiers Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Madison? This hotel has 2460 square feet (221 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Brennan A
Average hotel This hotel was very very mid. It has ok breakfast. The pool was fun but the hot tub didn’t do so well. The workers weren’t nice. There were rude customers trying to ruin our fun by complaining. I like crayons but only the blue and ones. The guests were acting like yellow crayons(one of my least fav).
Global32449976973
Baseball It had a tiny lobby and bad breakfast. Also had mean guests that hate kids. However, staff was very friendly and kind to everyone. The pool was nice but the hot tub was out of service. My baseball team had a fun time playing tag but the mean guests tried to ruin our fun.
GoingPlaces920
Overall Ok Stay Nothing much to say about our stay here. Just an average hotel. Nothing great about this place and nothing to really complain about either. Not sure we would book here again next time through the area. $190 a night for standard hotel room a bit much
Katie W
Gross Hotel rooms are disgusting, outdated, and have a lack of attention to detail. Hotel lobby fish tank tells it all. Hotel staff were extremely rude and talking about our group while we were in the lobby. Our group was always respectful of other guests. 10 out of 10 would not recommend.
PewaukeePete
Great stay What a great environment. When I checked in, the desk manager on the afternoon of 10/28 was outstanding. Friendly, engaged are the words that would describe her. I have had many meetings there over the years but that was a great 1st start to this visit. The room was great, the facility was clean. The lady at the front desk, when not busy, was out cleaning the lobby area. You don’t see that often. However, the highlight was the individual that ran the bar on that Saturday night. Her name was Deanna (Dee). Friendly and a very hard worker. She was very engaging and we really enjoyed her personality. The number of people grew as the fans trickled in after the game. Even though, she was supposed to be done by midnight…she stayed because she is a great employee. How many people want to stay that extra hour on a Saturday night. I don’t know of many but I know of one, that was Dee. Never complained just kept everything flowing. The only complaint that I could find is that she was even nice to the Ohio State fans. Our group was split between the Cambria and the Holiday Inn. We originally were going to go to the Cambria after the game. They were shutting down and it was a much different environment. Not blaming anyone here since If I was planning on being off at 930, I would probably want to leave too. The bricks and overall structure of the buildings are similar. The advantage of the Holiday Inn was there appears to be a great environment where everyone is working together. To be fair, I spent one minute in the Cambria so I may have caught a bad minute. I can tell you that my time at the Holiday Inn was excellent.

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