I had a great experience! My friend and I wanted a relaxing activity and decided to try scalp cleaning for the first time. There was an accident on our way to the appointment, so we called to let them know we'd be late. When we arrived, we were warmly welcomed and received the full hour scalp cleaning along with a neck and shoulder massage. The products smelled wonderful, and the whole session was very relaxing. The staff were attentive, checking in about the pressure and water temperature throughout. Thank you!