As an aesthetician with more than 20 years of experience and a former chemist with Christian Dior, Helene Lawless knows a thing or two about skincare. The French native opened Be Smooth after growing tired of lengthy spa visits that left a dent in her own wallet. She decided to offer affordable treatments with products and equipment that she has found to be effective over her years as an aesthetician and spa-goer. As a result, she and her team nourish skin using the with organic plant extracts in the Pevonia Botanica line, natural Nuxe products, and Shea Terra Organics with fair-trade shea butters and argan oils. Lawless has also tracked down innovative aesthetic techniques such as VIP Complex's infrared and microcurrent treatments, IPL photofacials with light heat energy (LHE), and hair removal with the gel-based Depilar System.
Lawless prides herself not only on the budget-friendliness of her services, but also on the unintimidating “non-spa” ambience of her beauty haven. Guests relax at a white-on-white facial bar for a deep cleansing, and a boutique area offers European-style gifts such as fragrant Aquiesse soy candles and jewelry by Miravidi and Caracol. According to a 2011 article in the Oregonian, "even the music that can be heard from the front door is French." Just as charming is Lawless' French accent, which, like a lullaby sung by a lemur, is both soothing and exotic.