The staff were friendly when you asked for help. The teacher and assistant teach an entire class, which can be overwhelming sometimes, but flag them down to receive assistance. They kindly walked me through the steps again because my piece broke. I came out with an unbroken piece, which improved my experience.
Cheryl, the owner made my experience a wonderful one. She explained the process and it was easy. High quality candles and sprays. She was understanding, knowledgeable, and polite... enjoyable experience. Also, she gave some good food recommendations.