A Chat with Healthcare Deciphered
What services does your business offer and what makes your business stand out from the competition?
Healthcare Deciphered is an unbiased concierge resource to help families and businesses with healthcare concerns. Our goal is to partner with clients to provide guidance and resolution for health insurance issues, including benefits, claims, and cost/billing advice.
What was the inspiration to start or run this business?
Our inspiration is rooted in our commitment to help people navigate a constantly changing and complex industry. We are here to answer questions and address concerns from insurance companies. Our company promotes knowledge and creates resources for everyday healthcare claims and benefit needs.
What do you love most about your job?
Helping our community! People deserve a healthcare plan that allows them to have a high standard of living and to avoid unfair healthcare costs. Unfortunately, neither objective is easy to achieve. We love being able to give back to the people and provide a resource that otherwise does not exist.
What is the best reaction you’ve ever gotten from a customer?
“Thank you—we could not have figured this out without you!” The smile from our customer was the best part.