Hawthorn Extended Stay by Wyndham Decatur

Decatur, Illinois United States of America

Hawthorn Extended Stay by Wyndham Decatur
3.5
Availability
m2024887
1 year ago
Needs Maintenance When I entered my room I discovered the tv didn't work - some kind of "cable interruption". I tried to call the front desk but no one answered. 2 of the 3 lamps didn't work at all. One did work but the charging port didn't. When I tried to leave the next morning the lock wouldn't unlock - it took 5 tries to get out. Finally, the seating in the room was just worn/worn out. This place needs maintenance. I did tell the front desk about my issues at check out - they just said they'd "put in a maintenance request." You shouldn't be renting out rooms where things are broken.

Amenities

Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free

Property LocationWhen you stay at Hawthorn Extended Stay by Wyndham Decatur in Decatur, you'll be near the airport, within a 5-minute drive of Children's Museum of Illinois and Scovill Zoo. This hotel is 3.5 mi (5.6 km) from Overlook Adventure Park and 4.8 mi (7.7 km) from HSHS St. Mary's Hospital.

RoomsMake yourself at home in one of the 60 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 25-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

AmenitiesTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills, a banquet hall, and a vending machine.

DiningA complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
m2024887
Needs Maintenance When I entered my room I discovered the tv didn't work - some kind of "cable interruption". I tried to call the front desk but no one answered. 2 of the 3 lamps didn't work at all. One did work but the charging port didn't. When I tried to leave the next morning the lock wouldn't unlock - it took 5 tries to get out. Finally, the seating in the room was just worn/worn out. This place needs maintenance. I did tell the front desk about my issues at check out - they just said they'd "put in a maintenance request." You shouldn't be renting out rooms where things are broken.
jwitt252158
Never Again Room was dirty. Curtains were broken. Air conditioner was loud and musty. Mold on the window frames. Just not a pleasant place to stay.
Climber22389644386
If possible seek better accommodations I returned home to deal with a family matter, not realizing that it was graduation weekend for the local schools. The rooms are in terrible shape. Stains in the carpeting, the refrigerator looked as though it hadn't been wiped out in months, and the furniture/room fixtures immediately need to be replaced. Also, a few of the room towels were soiled and placed back into the room for guest use. I could never bring myself to stay here again.
lhraner
Old and worn Got a cheap rate, but not worth it. Old food left in frig, phone did not work, internet did not work for part of stay, curtains torn and pull rods not attached. Shower edge on floor showed significant mold, and parts of room appeared to be dusty as if room not cleaned well or recently. Property seemed dated and not well maintained.
emmie54
Avoid Room condition terrible both dirty, dared and run down. Bed lumpiest, most broken down mattress ever. Thin walls. Can hear everything Service unfriendly. Didn’t bother with breakfast. Elevator dirty. Only stayed here as all rooms at decent hotels in Decatur were full and had hospitalized family member.

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