uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Whether fixing the screen on the latest iPhone or retrieving data from a water-logged older model, the gadget whizzes of M & M Computers conduct their services fast and professionally. They take the extra time to explain what they're doing in plain English or Spanish, ensuring customers understand what's happening to their devices, which only speak binary. M & M can repair a range of products from Apple?including cracked iPhone screens in less than 15 minutes?as well as smart phones from Samsung, HTC, Droid, Blackberry, and more.
ETS is a California small business located in Sacramento. Founded in 2000, ETS is committed to providing high-quality, Mac-focused technology services to local customers. We serve the enterprise market, government and education, small businesses, and home users.
The marketing team at Get on the Map Local Search Marketing is in the business of helping small businesses establish themselves in the digital age. Marketing guru Julie Gallaher and her team members explain the most effective means of navigating social-media platforms, search-engine-optimization techniques, and other viable digital strategies. Additionally, the professionals keep current with search engines' constant algorithm changes, which can impact a business's web visibility. And for those who want a ground-up approach, they also provide website-design services and workshops on reputation-management techniques.
iPCFix is a computer repair & maintenance center located in downtown Sacramento. We have a professional team of technicians that can fix your computer fast and in the best way possible. It is our duty to do it the right way.