Computers, mankind's new best friend, need just as much care and upkeep as mankind. We Handle Tech does that. Big or small, they repair and tune-up PCs to keep them functioning smoothly and efficiently. That includes everything from removing spyware and fraudware to manually cleaning out registries and replacing laptop screens. Whether it's for home or business, their heads are filled with the knowledge to create solutions to nearly all computing needs.
uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Carolina IT Services is a computer and network repair and support company located in Charlotte.
We have been in business since 2005 offering our customers professional, reliable, and personal computer and network services.
Our team has over 40 years of combined professional experience as well as industry certifications.
Since 1997, Records Reduction has helped homes and offices go paperless with storage services and confidential scanning of documents and images. The company digitizes a variety of file types, including slides, which saves clients the hassle of devouring photos to commit them to memory and makes it possible to upload them to social-media sites, such as Facebook and Flickr. To ward off identity thieves, Records Reduction can shred CDs, x-rays, and documents containing addresses, social security numbers, and superhero aliases. The facility is monitored 24/7, and features an alarm system to prevent stored goods from escaping.
Signature Service: Computer repair and website development
Staff Size: 2?10 people
Average Duration of Services: 30?60 minutes
Brands Used: Microsoft
Some of the work that NLCG Tech's computer repairmen complete is pro-bono. They'll rebuild or refurbish a pre-owned computer and donate it to someone unable to afford a new one. For regular clients, though, their services are equally helpful. Though the technicians specialize in custom-building computers, they also ensure that desktops, laptops, and tablets are set up correctly and in working order. Plus, they can transfer files from one computer to another.