calling to schedule was difficult. I tried several days continually. didn't get a call back after leaving several messages. And I was having second thoughts, couldn't a refund on Groupon, I got discouraged. I called back 5th time someone pleasant answered the phone. Finally! I thought! she was professional, soothing, courteous and was willing to schedule, explain procedures and apologized for the long hold on the phone. Once I arrived the same courtesy on the phone continued in person. and I witnessed the phone ringing literally every minute! I am super pleased, satisfied and looking forward to my next visit
I love Black Bella Spa ❤️
Every visit is a wonderful experience, the staff is amazing and the atmosphere is so warm and zen. The products used are top quality and leave your skin feeling soft and nurtured. If you haven’t booked your appointment yet please do, you’re going to love it there!
Six Laser Hair-Removal Sessions on One Small Area - Valid Only at Chevy Chase
I had my first visit ever to laser a small area. Check-in was friendly, efficient, and fast (if you complete the medical forms electronically before arrival), and fast. I was called back 30 seconds after check-in. My nurse practioner was professional, friendly, extremely knowledgeable, and asked pertinent questions. She also explained everything in detail so I had no questions. I highly recommend SEV, Bethesda.
